{"id":3910,"date":"2022-04-12T07:50:15","date_gmt":"2022-04-12T04:50:15","guid":{"rendered":"https:\/\/grandresort.bg\/privacy-policy\/"},"modified":"2025-11-14T14:38:36","modified_gmt":"2025-11-14T12:38:36","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/grandresort.bg\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Notice of Grand Resort Pamporovo<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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November 5, 2025<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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When you use the services of Grand Resort Pamporovo Hotel or Grand Resort Pamporovo provided by ASK FOR HELP EOOD, hereinafter referred to as “ASK FOR HELP” or “we”, you entrust us with your personal information. This privacy notice is intended to help you understand what data we collect, why we collect it, and what we do with it. This is important, and we hope you will take the time to read the information carefully. <\/p>

What is personal data?<\/h5>

According to the General Data Protection Regulation (“GDPR”), personal data is defined as: “Any information relating to an identified natural or identifiable natural person (“data subject”). An identifiable natural person is a person who can be identified, directly or indirectly, in particular by an identifier such as name, identification number, location data, online identifier or by one or more characteristics specific to the physical, physiological, genetic, mental, mental, economic, cultural or social identity of that natural person’. <\/p>

Other key concepts<\/h5>

‘Controller’ means a natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.<\/p>

“Data processor” means a natural or legal person, public authority, agency or other entity that processes personal data on behalf of the controller.<\/p>

“Recipient” means a natural or legal person, public authority, agency or other entity to which personal data is disclosed, whether it is a third party or not. At the same time, public authorities that may receive personal data in the context of a specific investigation in accordance with Union law or the law of a Member State are not considered to be ‘recipients’; The processing of such data by those public authorities complies with the applicable data protection rules in accordance with the purposes of the processing. <\/p>

‘Third party’ means a natural or legal person, public authority, agency or other body other than the data subject, controller, processor and persons who, under the direct supervision of the controller or processor, have the right to process personal data.<\/p>

‘Consent of the data subject’ means any freely expressed, specific, informed and unambiguous indication of the will of the data subject, by means of a statement or a clear affirmative action, which expresses his consent to the processing of the personal data relating to him\/her.<\/p>

Why does ASK FOR HELP EOOD collect and store personal data?<\/h4>

To provide you with one of our services, such as hotel accommodation, or online reservations and payments \u2013 bank transfer via credit and\/or debit card, for your registration as a guest of the hotel, so that we can provide you with information requested by you, for identification before concluding a contract with you.<\/p>

We ensure that the information we collect and use is relevant for any of the above purposes and is not for the purpose of invading your privacy or privacy.<\/p>

For the purposes of communication with advertising and marketing intentions, ASK FOR HELP LTD will ask you for your explicit consent to receive them, which you can always withdraw.<\/p>

What categories of personal data do we collect and process?<\/h5>

The categories of personal data we process are as follows: three names, phone number, email address, civil identification number, data from an identity document \u2013 number and date of issue, bank account number, IP address.<\/p>

As our customers, we receive your personal data online or offline, on the basis of your voluntary consent, on the basis of a contract concluded between us or by virtue of legal provisions.<\/p>

What types of cookies does the Grand Resort Pamporovo website use?<\/h5>

We use our own and third-party cookies to manage site content, produce personalized ads, measure results, and analyze traffic. Learn more about our Cookie Policy<\/a>. <\/p>

The personal data we collect will only be used for one or more of the following purposes<\/h5>

Here are what they are:<\/p>